General Questions

Site Entry Unit Still Loading After Deactivation: Diagnosis and Resolution

Diagnose and resolve why the Site Entry Unit keeps loading even though it is deactivated in Sulvo settings.

Troubleshooting 'Wrong Code' Errors with Two-Factor Authentication (2FA)

How to resolve issues when your Sulvo 2FA code is not accepted or says 'wrong code'.

How to Reset Your Sulvo Account Password

Step-by-step guide to resetting your Sulvo account password, including troubleshooting tips if you do not receive the reset email.

Is Sulvo or its CMP certified by Google?

Clarifies whether Sulvo or its Consent Management Platform (CMP) is certified by Google, and what CMP options are available to publishers.

How to Create a New Sulvo Account and Transfer Your Site

Step-by-step guide to creating a new Sulvo account and transferring your site, including prerequisites, process, and verification steps.

Will I receive my balance if my Sulvo account is suspended?

Answers common questions about payment of balances and earnings in the event of a Sulvo account suspension.

Diagnosing and Resolving Ad Serving Interruptions

How to recognize, troubleshoot, and resolve ad serving interruptions, including causes related to third-party APIs.

Why aren't ads showing on the page?

Can I load Sulvo tags from another ad server?

Implementing Sulvo ads on pages with infinite scroll

Are SSL sites supported?

Are apps supported in Sulvo?

Advanced Reporting API

What does botscore mean?

How do I optimize page load speed?

How can I prevent an interstitial ad unit from showing in a section?

What is an Ad Tag?

What are Prebid Connectors?

What is Audience Collector?

How do I change a sticky to show behind a modal?

Sulvo Implementation Guide

Are subdomains supported in Sulvo?

A message about COVID-19

How do I know if my head tag is correct?

Calling ads dynamically

Dynamically displaying ads

What is vCPM and why is it important?

What vCPM should I expect from my site?

Refreshing ads

Unblocker - Frequently Asked Questions

How can I claim a domain that’s associated with another Sulvo account?

Consent Management Platform (CMP) Settings

Common ads.txt implementation issues

Optimizing for the Back/Forward Cache (bfcache)

At Sulvo, we are committed to helping publishers maximize their revenue while maintaining a top-tier user experience. One of the most effective ways to improve perceived page speed and Core Web Vitals is by optimizing for the Back/Forward Cache (bfcache).